Smart automation will boost your customer service quality

EasyData has offices in Apeldoorn, the Netherlands, and Yerevan, Armenia. From these locations, we provide smart automation solutions to customers worldwide. As a European company, we deliver effective results in business process automation through our unique approach. Our specialists offer training at both locations, ensuring that cultural nuances are respected and participants leave with memorable experiences. We strive to make every training or workshop at EasyData a pleasant and memorable event!

At EasyData, our results stem from the technical skills of our developers, particularly in programming languages like Python (but not limited to), combined with a strong mathematical background. For data visualization, we use tools such as Tableau, PowerBI, and, where possible, prefer open-source solutions like Grafana. Our choice of technology depends on your environment, budget, and specific needs.

We have been a trusted partner of ABBYY for over 25 years, we often create and deploy solutions built around ABBYY products and technologies. Additionally, we leverage our expertise in our own EasyData Technologies and solutions from providers like Azure and Amazon Web Services to in order to deliver comprehensive Smart Automation solutions tailored to your requirements.

By collaborating with industry-renowned partners, EasyData ensures our customers achieve maximum returns. Our partners bring industry-specific expertise and insights into efficient business operations. The combination of EasyData Technology and our partners’ market knowledge allows you to fully capitalize on future opportunities.

EasyData begins by selecting the technology that best fits your needs. We involve stakeholders from the start, often through a Proof of Concept (PoC). Our focus is on enhancing your efficiency, prioritizing substance over form. We choose the appropriate communication channels based on the specific requirements of the project.

The EasyData Cloud complies with CIS Benchmarks and employs various additional security measures. We can work according to a Service Level Agreement (SLA) that includes security aspects tailored to your specific needs. We support external penetration tests and have the expertise to enhance the continuity of critical systems.

Yes, EasyData uses Key Performance Indicators (KPIs) to measure and continuously monitor the quality of our solutions. We review evaluate support issues weekly in order to improve our services. For business-critical solutions, we assign a dedicated engineer as your first point of contact.

Once we understand your requirements, we can create a Proof of Concept (PoC) in consultation with you. This working evaluation model will meet the agreed-upon criteria. The PoC serves as a foundation, ensuring that the design is realistic for further operational deployment.