Our Approach to Information Security

At EasyData, we take the security of your data extremely seriously. With more than 25 years of experience in data science, document processing, and AI solutions, we have built comprehensive knowledge of what is needed to protect sensitive information. Our organization works according to the international ISO 27001 standards for information security management, ensuring that your data always remains safe, integral, and available.

We deliberately choose a pragmatic approach by working according to ISO 27001 standards without formal certification. This approach keeps costs manageable for our clients, as certification processes such as ISO 27001, NIS2, or SOC 2 Type II often cost tens of thousands of euros extra without improving actual security. By working according to the standards, we implement exactly the same professional security measures, procedures, and documentation prescribed by the standard, but at a fair price that is not burdened by certification costs.

What Does Working According to ISO 27001 Mean?

ISO 27001 is the international standard for Information Security Management Systems (ISMS). This standard provides a systematic approach to managing information security within organizations. By aligning our business processes with this standard, we ensure that all aspects of information security – from technical measures to personnel policy – are organized in a structured and reliable manner.

Working according to ISO 27001 means that EasyData maintains a fully documented security policy, regularly conducts risk analyses on all information systems, and has clear procedures for identifying and treating security risks. We apply continuous monitoring and improvement of security measures and conduct internal audits to ensure the effectiveness of our system.

Our Quality Management System (QMS)

EasyData has a fully developed Quality Management System aligned with the requirements of ISO 27001:2022. This QMS forms the backbone of our information security and includes all required policy documents, procedures, and controls prescribed by the ISO 27001 standard.

Our QMS is not merely a collection of documents – it is a living system that is applied daily in all aspects of our work. From the way we handle customer data to the security of our development environments: everything is documented in procedures that comply with international best practices.

Risk Management and Continuous Improvement

A core principle of ISO 27001 is risk-based working. At EasyData, we systematically conduct risk analyses where we:

This cycle of continuous improvement ensures that our security measures always remain current and respond to new threats and developments.

Pillars of Our Information Security:

🔐 Access Control

We maintain strict access controls where employees only gain access to information necessary for their function. This principle of “least privilege” limits the risk of unauthorized access to sensitive data. All access is logged and regularly reviewed.

🔒 Encryption and Data Security

Sensitive data is encrypted both during transport and in storage using modern cryptographic methods. We use industry-standard encryption protocols that comply with the latest security standards.

🏢 Physical Security

Although we work with a 98% remote workforce, our offices in Apeldoorn and Yerevan are equipped with adequate physical security measures. Access to office spaces and server locations is restricted and controlled.

⚡ Incident Management

We have documented procedures for detecting, reporting, and handling security incidents. Our incident response team can act quickly in case of suspicious activities or actual security incidents.

💾 Backup and Continuity

Regular backups and a documented business continuity plan ensure that the availability of systems and data is guaranteed, even in case of disasters.

Personnel and Awareness

Information security depends on engaged and informed personnel. All EasyData employees receive training on information security and are kept informed of current threats and best practices. We have clear agreements documented about handling confidential information, use of company resources, password policy and authentication, reporting security incidents, and a clean desk and clear screen policy.

New employees go through a comprehensive onboarding program in which information security is an important component. Annually, security awareness is refreshed with training and awareness campaigns.

Compliance and Legal Requirements

By working according to ISO 27001 standards, we also comply with a broad range of laws and regulations in the field of information security and privacy, including GDPR (General Data Protection Regulation), guidelines for network and information security, legal requirements for government contractors, and contractual security requirements from clients.

This compliance is not a one-time effort, but a continuous process where we actively monitor laws and regulations and adjust our procedures accordingly.

Transparency Towards Clients

For our clients, our approach according to ISO 27001 standards means: